Before emailing us with support issues please check these pages
Installation of OziExplorerCE
Things you need to know about installing the software on your PDA
PND's which use the Windows CE O/S
Generic Chinese Navigators
PND's which are locked
Specific Older Devices - Navman, Mio, HP, Garmin
VGA (640x480) Screen Resolution
Configuration and use with various PDA's
Garmin and Navman PDA/GPS
PDA's using WindowsCE.NET 4.2
PND / PNA Navigators
Using your GPS Connected to a Serial Port, Bluetooth GPS, Compact Flash GPS, SD GPS or Navman with your CE device.
Transferring data files between OziExplorerCE and the PC OziExplorer
Explanation on how to transfer waypoints, routes and tracks.
Map Searching FAQ
Explanation of how OziExplorerCE searches for maps when a map is loaded, during Moving Map.
Some things to look at when the map you expect to open is not found
Message received - "Image File not found or could not be loaded". See our FAQ on how to fix this.
Error Message: Image File not found or could not be loaded
What to do if the error message above is shown while a map is being loaded.
Common Issues or Problems
Why is the position indicated on my is map a long way off where it should be?
Why is my screen white and the map not displayed?
What does the information on the satellite window tell me?
How can I tell if OziExplorerCE is getting information from my GPS?
How can I improve the time taken to get a fix on the satellites?
Speeds of <5kph will not be displayed, 0kph is shown but I am
moving. The gps does not update correctly when moving slow.
This is caused by "Static Navigation" on GPS receivers with SIRF chipsets. See our FAQ on how to fix this.
The PocketPC 2003 Operating System has been causing some problems, the issues are detailed here. PocketPC 2003 Issues